Fees

For products requested through the Store no additional commission fee is charged. The prices are as is with an added shipping fee. 

For requested products through the Product Request Form, a 30% commission fee will be placed on orders less than $100 USD and 20% on orders over $100 USD.


Shipping

Your order will be shipped from South Korea. All packages will be shipped through EMS with tracking.
Customers are fully responsible for any customs duty or value-added tax that may be charged. You will be notified by your local customs office if duties need to be paid.

If packages are sent back to South Korea because customers refused to pay customs duties, customers should pay reshipping fee if they would like to reship items.

Shipping fees depend on weight and destination of the package. Please see EMS Rates

Shipping times can vary depending on when we receive the product from seller. Some clothing stores can take up to a month to ship their products due to inventory restock or other issues. 


Returns & Exchanges

Due to delay of inventory information update, there is a possibility that the product you ordered is out of stock.
Please note that in such case, your order will be cancelled. Thank you for your understanding.

In principle, we do not accept return or exchange of secondhand articles we have sold.
In addition, we do not warrant the condition, etc. of such commodities. 
Please acknowledge said policy when you apply for purchase. 
Even if you make inquiries regarding the condition of the commodities before purchase, we will not respond. 

The package may be opened at customs office for contents' inspection.
An exchange or return of such orders is not possible, unless contents were damaged.

In case of order cancellation or stock unavailability we will refund your payment, automatic emails with details will be sent to your registered email address. Depending on the payment method the refund completion time and exchange rates may vary. Please ask your payment service provider about it.